PIXL Animal offers free shipping to customers worldwide. Our shipping time is 7-10 business days from the date of purchase. However, please note that we do not guarantee delivery within this time frame and are not liable for any delays caused by customs processing or other factors beyond our control. If your purchase does not arrive within 30 business days of the purchase we will refund the full amount. 

All orders  include tracking information. If you require expedited shipping or have any other special shipping requirements, please contact us before placing your order.

Please note that any customs duties, taxes, or fees imposed by your country are your responsibility. We are not responsible for any delays caused by customs processing or any additional costs incurred as a result of customs duties or taxes.

Please allow for 2-5 days for order processing. 

Tracking numbers are provided once the item has been sent, however, are active only once the item has been processed through a logistics centre which can take up to 5 days after the item has been sent.